Your contact details should make it easy for customers to take action. This step is about giving people the right way to reach you when they want to ask, book, buy, or learn more.
What Peeptown needs here
- A business email address
- At least one phone number
What you can add
- Business email
- Landline phone
- Mobile phone
- WhatsApp number
- Website URL
Step by step
- Add your business email. Use an email address you actually check.
- Add at least one working phone number. You can use a mobile, landline, or WhatsApp number, but the number should be one customers can really use.
- Add WhatsApp if it is part of how you work. If customers often message you there, include it.
- Add your website if you have one. Use the full correct URL so customers can open it easily.
- Review all details carefully. One wrong digit or one wrong email address can create a poor customer experience immediately.
Helpful guidance
- Use the contact details you want shown publicly.
- Choose the channels you respond to consistently.
- Keep this section focused on customer action, not just completeness.
Common mistakes
- Adding an email address you never check.
- Forgetting to add any phone number.
- Entering an incomplete or invalid website link.
After contact details, continue to the business hours step.