Your business hours help customers understand when they can visit, call, or expect a response. This is one of the easiest ways to build trust, because clear availability reduces confusion before a customer contacts you.
If your business does not work on normal hours because it is fully online, Peeptown also gives you an online-only option.
Step by step: set your hours
- Review each day of the week. Peeptown lets you set opening and closing times day by day, so go through them in order.
- Add the real opening and closing times. Use the hours customers can actually rely on, not the hours you hope to offer occasionally.
- Mark closed days clearly. If your business does not operate on a specific day, mark that day as closed instead of leaving it unclear.
- Use the online-only option when it truly fits. If your business does not depend on visit hours or in-person availability, you can mark it as an online-only business and skip normal business hours.
- Check the full week once before saving. Look for mistakes such as the wrong day, reversed time ranges, or a day left open by accident.
When to use online-only
Use the online-only option if your business works without standard customer-facing hours, such as a digital product, software business, online-first service, or a business where customers do not depend on fixed visit times.
If customers still expect to call, visit, or meet during certain times, standard hours are usually the better choice.
Tips that help customers
- Be honest about availability rather than overly optimistic.
- If you have shorter weekend hours, show that clearly.
- If your team answers slower outside working hours, your listed hours should reflect that.
Common mistakes to avoid
- Leaving a day open when the business is actually closed.
- Setting hours that customers cannot rely on consistently.
- Using online-only just to skip the step when your business still has real operating hours.
After this, move to How to Add Business Features in Peeptown.