Your contact details tell customers how to reach you once they are ready to ask a question, request a booking, or learn more. This step should be practical above all else. Add the contact methods you genuinely check and respond to.
Peeptown requires a business email address and at least one phone number so your profile has a reliable way for customers to contact you.
What you can add here
- Business email address
- Landline phone number
- Mobile phone number
- WhatsApp number
- Business website, if you have one
Step by step: complete the contact section
- Add your business email. Use an email address you or your team actually check. This should feel safe to put in front of customers.
- Add at least one phone number. A mobile, landline, or WhatsApp number can help meet the requirement, but it should be a number customers can really use.
- Add WhatsApp if it is part of how you work. If customers often message you there, include it. If you do not use WhatsApp for business, leave it out.
- Add your website only if it helps. If you have a real business website, include the correct URL. If you do not, you can leave this field empty.
- Double-check the details before continuing. One wrong digit or one wrong email address can create unnecessary customer frustration later.
How to choose the best contact details
- Choose the contact methods you respond to consistently.
- Use business contact details, not private personal ones, when possible.
- Keep the customer journey in mind. If most customers prefer calling, make sure that number is active. If most customers message on WhatsApp, include that clearly.
Common mistakes to avoid
- Adding an email address you rarely check.
- Forgetting to add any phone number at all.
- Adding a website link that is broken or incomplete.
- Using contact details that are temporary or likely to change soon.
How to know this step is complete
You should be able to continue once your business email is valid and at least one phone field has been completed properly.
Next, go to How to Set Business Hours in Peeptown.